Common Questions
How to register an account?
Click the "Login/Register" button in the top right corner of the homepage, fill in your phone number or email, and set a password to complete registration.
How to place an order?
Browse products, click "Add to Cart", select products on the cart page and click "Checkout", fill in the delivery address and submit the order.
How to check order status?
Go to the "My" page and click "Orders" to view all orders and their status.
Payment Related
What payment methods are supported?
Currently supports Alipay, WeChat Pay, bank transfer and other payment methods.
How long after payment will the order be shipped?
Generally, orders will be shipped within 1-3 business days after successful payment, subject to merchant notification.
Other Questions
How to contact customer service?
You can submit questions through "Feedback" or call the customer service hotline: 400-888-8888.